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Producing Diversion and Hope:Kleinhans Music Hall in World War II

By Lauren Becker

A black & white version of this gorgeous watercolor by Mildred Green (1874-1951) was printed in a Buffalo Courier-Express pictorial section the week of December 13, 1942.Credit- Private collection

In the late morning of September 12, 1939, Edward Letchworth stood in the rain gathering his thoughts. For the past five years, he and the Kleinhans Music Hall Committee had worked to honor his late friends, Ed and Mary Kleinhans, by creating the couple’s “Temple of Music” for the people of Buffalo. Now, as the ceremony to lay the cornerstone began, one hundred of those Buffalonians stared back at him, waiting for him to speak. 

It should have been—it was—a momentous, joyous occasion to celebrate this great gift of music, but 12 days earlier, Hitler had invaded Poland, kicking off the chain of events that would erupt into the Second World War. As Letchworth looked out across the worksite, he saw there, reflected in the puddles and mud, a deeper purpose for Kleinhans Music Hall. It was a gift even greater than its music.

Walls half up, bricks and stones on the ground. It is a picture similar to those received from war-torn Europe, pictures of destruction, desolation, death. But the picture before us typifies construction, fulfillment, life. May this symbolize the role our country is to play in the world, and may it symbolize the saving of civilization itself from the threat of annihilation.

 Stone and brick walls go up around the Mary Seaton Room of Kleinhans Music Hall in a photo dated September 1, 1939, the same day Germany invaded. [Right] John M. Carmody, Federal Works Agency administrator, seals a time capsule into the hall’s cornerstone on September 12, 1939. The stone can still be seen on the outside wall of the box office vestibule facing the reflecting pool. Also pictured: (left to right) William A. Kidd and Franklyn J. Kidd (architects), Edward H. Letchworth (President of Kleinhans Music Hall, Inc.) and Col. M.E. Gilmore (regional Federal Works Director).Credit- Kleinhans Music Hall Archives

By the time Kleinhans Music Hall officially opened only one year later, on October 12, 1940, the Nazis had taken Denmark, Luxembourg, the Netherlands, Belgium, Norway and, shockingly, France. Hundreds of thousands of Allied soldiers had been evacuated at Dunkirk and Britain was battling for its life. Even far-away Finland, home of the music hall’s architects, Eliel and Eero Saarinen, had been attacked by the Soviet Union.

That opening day, Letchworth again gathered his thoughts and looked out at an expectant crowd, but this time it was nearly 3,000 people packed into the brand-new hall looking forward to its first-ever concert. As the bombs rained down on London for the 36th consecutive night, the eloquent Letchworth stood up and magnified the value of the Kleinhans’ gift.

Their vision could not have been realized at a more opportune time. In a world gone mad, with mechanized brute force rampant, we need more than ever the ennobling influence of beauty and culture and things of the spirit if we are to remain sane human beings.

Today, thoughts of Buffalo’s Kleinhans Music Hall typically center around its illustrious architecture and world-class sound, and millions of Buffalonians have made memories there for over 80 years. But few remember that for the first five years of the hall’s existence, the country and the world were at war. The Second World War had very real and profound effects on everyone, including the caretakers and patrons of Kleinhans, and it also physically impacted the hall itself, remnants of which are still visible today.

The gravity of World War II meant the hall’s bricks and beams would need to bear far more than the music they were designed to support. Ed and Mary Kleinhans had dreamt of a temple where the community could gather and share the spirit of music. For its first five years, however, Kleinhans Music Hall was a refuge and shelter—literally a bomb shelter—to protect and nurture the very spirit of community itself.

 Edward Livingston Kleinhans & Mary Seaton Kleinhans.Credit- Kleinhans Music Hall Archives

Prelude to War

Of course, Letchworth wasn’t the only one with war on his mind. Five days before Ed’s opening remarks, Mayor Thomas Holling had created Buffalo’s War Defense Council to start preparing the city and its citizens for what would become “Total War.” In 1940, the United States was still technically neutral in the world-wide conflict, but the first peacetime draft in the Nation’s history had already begun weeks before, and people were anxious.

As news of Hitler’s victories continued to pour in, Winifred Eaton Corey, the new hall’s director, had to field complaints about the three composers featured on the opening night program. Maestro Franco Autori and the Buffalo Philharmonic Orchestra had chosen to play music by Bach, Beethoven and Brahms—three Germans! Defensively, but optimistically, Winifred replied, “Good music makes good neighbors; it makes all the world akin. . . .We may not like what certain nations are manifesting outwardly at the moment, but music will show the innate goodness of a people.”

Perhaps to make up for the three German composers, the Kleinhans Music Hall Women’s Committee sponsored the last event of the 3-day opening weekend and brought in Dorothy Thompson to speak. The world-famous journalist and foreign correspondent—and former resident of Buffalo and native of Lancaster—discussed “The World Today” and pleaded for her fellow Buffalonians to do everything they could to support the British against the Germans. “Let’s take up what we once laid down,” she rallied from the Kleinhans stage, “...that the world will not only be safe for democracy, but that democracy may be safe for the world!” From the very beginning, Kleinhans Music Hall, her people and patrons, rallied the home front, demonstrated democratic ideals and provided music, morale and a meeting place for the whole community.

A Community at War

On December 7, 1941, Japan bombed Pearl Harbor in Hawaii. The next day, President Franklin D. Roosevelt stood up and addressed a joint session of Congress, which then declared war on Japan. No more neutrality. The United States was officially at war.

This terrifying new reality came home to Kleinhans the very next day, December 9, 1941. That night, Serge Koussevitzky and the Boston Symphony were in town as part of Zorah Berry’s concert series. Thousands filled the hall for Beethoven (again!), Barber and Mussorgsky, but first Koussevitzky turned and asked the audience to rise and sing The Star-Spangled Banner as the orchestra played. The concert proceeded as usual, but then, promptly at 9:55 p.m., the orchestra stopped and the entire hall fell silent. Over the public address system, the Kleinhans engineer began to relay President Roosevelt’s 19th Fireside Chat, broadcasting live from the White House. Three thousand people listened together as F.D.R. said, 

We are now in this war. We are all in it – all the way. Every single man, woman and child is a partner in the most tremendous undertaking of our American history. We must share together the bad news and the good news, the defeats, and the victories—the changing fortunes of war.

On the road ahead there lies hard work – grueling work – day and night, every hour, and every minute. I was about to add that ahead there lies sacrifice for all of us. But it is not correct to use that word. The United States does not consider it a sacrifice to do all one can, to give one's best to our nation, when the nation is fighting for its existence and its future life...

We are now in the midst of a war, not for conquest, not for vengeance, but for a world in which this nation, and all that this nation represents, will be safe for our children.

The Courier Express rightly reported that “thousands of music lovers who attended the concert... left the hall holding the memory of a never to be forgotten evening.”

 “While the nation listened in, Buffalo went on the air last night...”Prior to the U.S. entry into World War II, British War Relief societies formed across the country while famous entertainers gave their talents and time to boost contributions. One of the most dazzling relief events came to Buffalo on May 23, 1941: The British War Relief Benefit Ball and Carnival of Stars.  The sold-out event was broadcast across the country and Canada, and to all parts of the world via short wave radio. Following a full production on the main stage was a fashion show and auction in the Mary Seaton Room and a night of dancing to the music of two orchestras. Proceeds were used to purchase clothing “Bundles for Britain,” and “motorized feeding kitchens” to feed bombed-out populations, rescue workers, and emergency volunteers.Pictured left to right: Celebrities Ed Sullivan, singer Rose Bampton (the Metropolitan Opera star from Buffalo), Kleinhans director, Winifred Eaton Corey, and movie star Ronald Colman.Credit- Kleinhans Music Hall Archives

A Center of Diversion and Hope

With the coming of war, everything about life changed in order to support the effort abroad and maximize defenses at home. For Winifred Eaton Corey, Kleinhans’ inimitable director, the role of Kleinhans Music Hall was clear. “We do not intend that there will be any blackouts of musical culture in this hall... There never was a time when morale needed bolstering more than today... Music must keep on, not in spite of war, but because if it.” To prevent the blackout of music, however, Winifred did need to black out the windows. Huge blackout shades were installed in the lobby, rehearsal room and Mary Seaton Room so the music could keep playing inside while the air raid sirens rang outside.

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 Winifred Eaton Corey managed Kleinhans Music Hall from its opening in 1940 until her death in 1961.Credit- Kleinhans Music Hall Archives

And the sirens rang. Buffalo was considered a high target area due to its major defense industries and enormous airplane factories. To prepare for possible bombing attacks, the Buffalo Office of Civilian Protection evaluated city buildings as potential protective structures and set up safe areas in qualified facilities. Kleinhans Music Hall was approved as an air raid shelter, and its boiler room became a warm gathering place for air wardens.

All supplies were part of the rationing program, especially fuel oil. The government required as many buildings as possible to convert oil burning furnaces to coal, and Kleinhans complied. One of its two boilers was switched to coal, a small room was converted into a big coal bin, and a hole was made in the ceiling to allow delivery of coal into the basement room. (Though the boiler was converted back to oil after the war, the coal room is still there, minus the coal.)

Gasoline was also in short supply, and there were travel bans on "pleasure trips,” so Winifred installed bicycle racks around the Hall to encourage people to ride their bikes to concerts and events. She herself pedaled to work every morning from Bryant Street, and “felt certain the new service would be greatly appreciated.”

Bike racks and blackout shades were easy, though, compared to the biggest difficulty caused by wartime rationing: it was impossible to get replacement parts for anything that broke. Deep in the Kleinhans archives, there is a folder vaguely labeled “PRIORITIES.” Rather than lists of goals or management plans, however, inside is a remarkable account of the lengths Winifred went to attempting to secure the most basic items needed to run the hall. 

Because goods were in such high demand during the war, the Federal War Production Board created Priority Regulations to determine who was allowed to have what and when. Industries that produced things like steel and airplanes had high “preference ratings” and usually got the supplies they needed. But what about entities that produced intangible things like morale, unity, and hope?

Winifred lobbied constantly to get higher ratings to procure everything from vacuum tubes for the P.A. system to pivot bolts for the massive doors of the Mary Seaton Room (one of which had already failed and fallen). When application forms asked how the requested item would help the war effort or civilian needs, she wrote, obviously, “Kleinhans Music Hall is a large building dealing in morale producing factors. [It is] in constant use for Morale Production both by the Army and Navy and civic organizations as well as War Plants.”

 A porter holds the door while guests arrive for one of the many wartime events staged at Kleinhans Music Hall.Credit- Kleinhans Music Hall Archives

Even still, most items were never approved, and the Hall suffered, but Winifred’s priorities never wavered. Rallying her staff to fix what they could, she offered encouragement that still rings true today. “We, here in the Kleinhans Music Hall, are faced with a much larger task this year, that of making this Hall a center of diversion and of hope. And we shall do everything within our power to see that this Hall stands as a place where idealism of spirit and principles remain intact.”

A Community Center

When Edward Kleinhans left his fortune to create a music hall for Buffalo, he specified it should be open to all “for the use, enjoyment, and benefit of the people of the City of Buffalo.” He knew the hall could accomplish this mission through music, but he couldn’t have imagined the variety of other ways his gift would be used to serve the community and benefit Buffalo.

In addition to regular music events, Kleinhans became a place the community could gather for news and information about the war. All kinds of local and national groups sponsored speaker events that featured luminaries such as war correspondent Leland Stowe, former Russian secret agent Jan Valtin, and football-star-turned-war-hero Tom Harmon. So many people turned out for these lectures that the sound often had to be broadcast live onto the grounds outside the hall for overflow crowds to hear.

 In the summer of 1943, Buffalo was selected by the National Office of Civilian Defense, the Office of War Information and the State Department to host a community-wide, mass meeting to hear Joseph C. Grew, the former U.S. Ambassador to Japan, talk about “Our War With Japan.” More than 3,000 people came to the June 25 event held at Klienhans Music Hall, with several hundred sitting outside and listening through a public address system.Pre-event entertainment included singing by a contingent of WACS and 250 Air Cadets, with the Coast Guard Band. The lobby was filled with recruiting tables for the Red Cross, WACS, WAVES and Marines. Copies of You and the War were given out to each person by ushers, who were all uniformed members of the Volunteer Office of Civilian Mobilization. As the Buffalo News reported the next day, part of the address was broadcast live, and “the net effect on the morale of the city was excellent.”Credit- Kleinhans Music Hall Archives

During the day, Kleinhans rehearsal and meeting rooms were rented by groups holding civilian volunteer training sessions for air raid wardens, first aid students, public health workers, and other home front defense workers. Every local political party rented the hall for rallies—including the Buffalo Communist Party—and many religious groups held large, interfaith services to unite communities around the war effort.

 In its morale-building role, Kleinhans Music Hall hosted dozens of Army-Navy “E” Award ceremonies honoring local companies that achieved “Excellence in Production” of war equipment. On September 27, 1942, a different kind of “producer” received the “E” Award as the Buffalo Red Cross Blood Donor Service—and thousands of Western New Yorkers—were recognized for donating 41,000 pints of blood to aid wounded soldiers. The “Grey Ladies” (nurse assistants) pictured here shared in the honor while the Army and Navy leaders called upon the nation’s “lifesaving assembly-line” to produce an additional 2,500,000 pints of blood.Credit- Kleinhans Music Hall Archives

Kleinhans was the perfect place to hold fundraisers, too, especially War Bond rallies to encourage the public to buy more war bonds and help pay for the war. Thousands of people also turned out for “Bundles for Britain” charity events that collected funds and supplies for the beleaguered British people suffering from thousands of German bombing raids. 

Of course, the most anticipated programs did feature music – and there were hundreds of them. By far the most common events were dances in the Mary Seaton Room. In the 1942-’43 season alone, there were 163 dances! Schools and colleges, civic groups, social clubs, Girl Scouts, businesses, and charities kept the Hall jumping with live bands and “swing” dancers all year long and often around the clock.

 With its beautiful wood floor, wide stage and warm sound, Kleinhans’ Mary Seaton Room was (and is) a perfect dance hall. Tens of thousands of people found fun and relief here during the war years, foxtrotting and Lindy hopping to the best orchestras and swing bands of the day. [Left] Pausing for refreshments between numbers at a Girl Scout Dance are (left to right) William A. Thornton, Jr., Miss Jeanne Schwarzmeier, Robert Humphrey, and Miss Aileen Scherer. [Right] Soldiers and their “Belle date volunteer” dates pause for a photo at an Ordnance Dance held at Kleinhans on May 22, 1942, for the benefit of the Army and Navy Relief Fund.  Over 800 guests attended the event, including a good number of Bell Aircraft employees and their friends.Credit- Kleinhans Music Hall Archives

With war production steaming ahead 24 hours a day, swing shift workers clocked out and went dancing in the wee hours of the morning, and Kleinhans stayed open to accommodate them. This made the Hall a fun and joyful gathering place—nothing lifts your spirits like the Lindy Hop—but it also meant the Kleinhans staff had to work around the clock to keep the music playing. At a time of systemic worker shortages and competition with higher-paying defense jobs, the staff who stayed with Kleinhans during the war understood their jobs were equally important in producing morale and community spirit, even if only for the length of a dance. All told, Kleinhans Music Hall hosted 1,627 events during the war years. The community came here for both refuge and revelry, to seek solace and to swing, and to find diversion and hope “in a world gone mad, with mechanized brute force rampant.”

A Community Apart

Worker shortages weren’t only caused by the lure of high-wage defense industries. The draft expanded and went into full effect by the end of 1943, and thousands of civilians were also relocated to serve in the numerous government war agencies.

Alice Tierney Scanlan, Kleinhans’ expert and effective Director of Publicity, was whisked away to Albany in the summer of 1942 to serve in the War Information Service of the New York State War Council. By January 1943, she was in Atlanta, Georgia training with the Office of Price Administration – and that is where she was when she wrote to John Frederick Wright, a porter at Kleinhans who was leaving to fight in the Army. 

 Alice Tierney Scanlan and Kleinhans porter John Frederick Wright, in uniform.Credit- Kleinhans Music Hall Archives and private collection

A copy of Alice’s touching letter lives in the Kleinhans archive, and it shows the genuine closeness, personal bonds, and “Spirit of Kleinhans” that held the staff together during the difficult war years.

Dear Johnny: 

So you are going to be a soldier!... I think you have a great deal to take away with you on your new adventure... 

You know, Johnny, we who have loved Kleinhans Music Hall as our home, – who have watched it rise up and grow, – we can't have helped developing within ourselves some of the Spirit of Music which Kleinhans Music Hall represents in the City of Buffalo. 

Keep that Music inside you Johnny, – it is the thing that makes everything else, – living, loving, fighting, and even dying, – worthwhile... 

All of us are with you – every step of the way. Don’t forget us – because we shall never forget you.

So again, Good Luck – and we'll all be together some one of these concert nights when the lights go up on a new performance..."

Your sincere friend,

Alice Tierney Scanlan

Thankfully, Johnny Wright survived the war and returned to his wife, two little children, and his Kleinhans family, where he continued to work and watch the lights go up on new performances.

Epilogue: Kleinhans’ Community of Spirit

In a 1949 report analyzing the New York home front during World War II, Karl Drew Hartzell, PhD, wrote that “Community of Spirit” was a “fundamental reality in time of war.” During such crises, he noted, “Individuals forget themselves and become bigger people through participation in the total effort of the community.” This powerful community force was a vital “weapon” in the Allied victory in WWII, and for Buffalo, much of it grew out of Kleinhans Music Hall and the services and safe spaces the new hall provided.

 Events held at Kleinhans Music Hall didn’t just boost the morale of Buffalonians. Sometimes they were recorded live and broadcast nationwide. On March 20, 1943, Ralph Edwards and his famous, crazy, radio quiz show, Truth or Consequences, hit the NBC airwaves from the Kleinhans stage. To get tickets, people had to buy extra war bonds—the higher the bond price, the better the seat. Two shows were broadcast to reach both east and west coast audiences. Nearly 6,000 tickets were available and, all told, $811,725 was raised! (Look for the iconic Saarinen-designed, carved wood air vent on the wall behind the contestants, which can still be seen today!)Credit- Kleinhans Music Hall Archives

Hartzell warned, however, that such spirit often rises out of tragedy and the fear of mutual destruction, and it can be forgotten once that threat is removed. After all, no one wants to dwell on times of trauma and dread. Hartzell worried that without memories or reminders of hard times, we risk forgetting the “Community of Spirit” that empowered us to get through them.

Fortunately, knowing what we now know about Kleinhans and the war years, we have a present-day reminder of that spirit with every concert and event we attend. Thanks to generations of “Edwards” and “Winifreds,” Kleinhans has been preserved in nearly the same manner as it was originally built. It is so easy to walk into Kleinhans today and imagine it as it was in WWII: the American and British flags unfurled on stage, men and women in uniform selling war bonds in the lobby, 3:00 a.m. Lindy Hoppers swinging to big bands in the Mary Seaton Room and F.D.R.’s voice over the P.A. system calling on every man, woman and child to do their part in the war effort.

At nearly every concert and event, a volunteer sold war bonds and stamps at this booth in the lobby as Kleinhans played its part. On March 2, 1943, a special event acknowledged those sales. During the intermission of that evening’s BPO concert, Charles Verso, a war worker artist (right), presented the Treasury Department’s Award of Merit and a commemorative poster to the Newcomers Club of Buffalo for their part in the sale of War Bonds and Stamps. Franco Autori, the orchestra’s conductor, himself a “newcomer” to Buffalo in 1936, accepted the award on the club’s behalf.Credit- Kleinhans Music Hall Archives

Knowing this history, we rediscover the deeper purpose and value of Kleinhans Music Hall, not only as a Temple of Music, but as a “large building dealing in morale producing factors,” a shelter to protect and nurture the Community of Spirit. Like the caretakers who came before, we become the keepers of Kleinhans, builders of morale, diversion, and hope.

 Few areas in the country were more affected by wartime industrial changes than Western New York. On February 12, 1943, Buffalo’s Spencer Lens Company received their Army-Navy “E” award on the Kleinhans stage for producing things to help destroy the enemy (sighting systems, turret gunsights, periscopes, and azimuth instruments for directing artillery fire) and things to aid and heal our troops and allies (prism binocular field glasses, optical measuring instruments, and microscopes). Three branches of the service were represented at this extra-large ceremony because Spencer products served units across the Armed Forces. While 316 Spencer employees had left the company for military service, Lieut. Col. Charles F. Mosher assured the workers assembled in the packed hall that they, too, were serving their country well.“That microscope which left your plant a few months ago now is aiding the Army surgeon in the control of disease in Africa, India, and the Solomons!”Credit- Kleinhans Music Hall Archives

Author's Bio

Lauren Becker is a former National Park Service interpretive ranger who’s worked in a variety of fields—literally: volunteering in the Canadian Arctic, teaching night sky constellations in the Badlands of South Dakota, and guiding hikes in Oregon’s Crater Lake National Park. More recently, she created FLAT HAT EXHIBITS to bring the NPS ethos into the museum world. She has served as the Kleinhans Music Hall archivist since creating the hall's 75th Anniversary exhibit in 2015.